Terms and Services
Last Updated: January 17, 2026
1. Acceptance of Terms
By accessing and using BuildingMart, you agree to comply with and be bound by these Terms and Services. If you do not agree to these terms, please do not use our services.
2. Service Overview
BuildingMart is a digital platform connecting customers in Raiganj and surrounding areas with verified suppliers of building materials. We facilitate order placement, supplier assignment, and coordination of deliveries.
3. Order Placement & Verification
- Orders placed on the platform are subject to verification via phone call or OTP (One-Time Password).
- A formal confirmation will be provided once a supplier is assigned to your order.
- We reserve the right to cancel orders due to stock unavailability or logistical constraints.
4. Pricing and Payment
- All prices listed are inclusive of applicable taxes.
- Cash on Delivery (COD): Currently, we primarily operate on a COD basis. Payment must be made directly to the delivery personnel upon arrival of materials.
- Prices are subject to change based on market fluctuations. The price at the time of order confirmation will be honored.
5. Delivery Terms
- We provide free delivery within Raiganj for most orders.
- Delivery timelines are estimates. We strive for 24-48 hour delivery but are not liable for delays beyond our control.
- Customers must ensure site accessibility for delivery vehicles to the provided address.
6. Returns and Refusal of Materials
Customers are advised to inspect materials upon delivery. You may refuse acceptance of any materials that are damaged or do not meet the described specifications. Once accepted and paid for, returns are subject to the specific supplier's policy.
7. Limitation of Liability
BuildingMart acts as a facilitator. While we verify suppliers, we are not directly liable for defects in materials supplied by third-party manufacturers or suppliers, though we will assist in resolving disputes.
8. Governing Law
These terms shall be governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Raiganj/West Bengal.
9. Contact
For any queries regarding these terms, please contact us at [email protected].